Job Description
Job Title: Senior Support & Operations Engineer
Location: Bangalore & Hyderabad
Work Mode: Hybrid
Compensation: As per market standards
Experience: 6-9 Years
Role Overview:
We are looking for a Senior Support & Operations Engineer to manage production environments, troubleshoot applications, and optimize system performance. The ideal candidate will have strong expertise in PL/SQL, Linux, cloud technologies, scripting, and application servers.
Key Responsibilities:
- Provide L2/L3 production support for live applications and ensure system stability.
- Troubleshoot database, application, and server-related issues, analyzing logs and identifying root causes.
- Optimize SQL queries and ensure database performance tuning for Oracle & MySQL.
- Work on cloud platforms (Oracle Cloud/Azure) and manage containerized applications using Kubernetes & Docker.
- Maintain Linux servers (bash scripting, security updates, patching).
- Write and maintain Bash/Python scripts for automation and daily support tasks.
- Manage Apache Tomcat application servers and deploy applications to QA, Staging, and Production environments.
- Validate data replication across multiple databases and ensure data integrity.
- Use API testing tools like Postman and Swagger for validating application functionality.
- Work closely with development teams to identify and resolve issues in QA & Production environments.
- Create support documentation, perform RCA (Root Cause Analysis), and enhance system security.
Must-Have Skills:
Database & SQL: Oracle, MySQL, PL/SQL, Performance Tuning
Cloud Technologies: Oracle Cloud / Azure, Kubernetes, Docker, Jenkins (CI/CD)
Operating System & Servers: Linux (Bash scripting), Apache Tomcat
Scripting: Bash, Python
Application Support: Log analysis, troubleshooting, deployment validation
API Testing Tools: Postman, Swagger
Nice-to-Have Skills:
Reporting Tools: PowerBI, Jasper, Crystal Reports
Performance Testing: JMeter, LoadRunner
Security & System Updates: OS patching, vulnerability analysis
Job Classification
Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA,
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time
Contact Details:
Company: Conduent
Location(s): Hyderabad
Keyskills:
Oracle Database
Unix Shell Scripting
Linux Server
PLSQL
Python
Apache Tomcat
Performance Tuning
Jenkins
Docker
Azure Cloud
Oracle Cloud
MySQL
Kubernetes