Accounts and Admin Job in Gemscap Global
- Oracle
- 1 to 5 Yrs
- All India
- 9 days ago
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Job Description
- Objectives of this role Serve as the main point of contact in all matters related to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Responsibilities Handle inquiries and requests from HNI clients and address their needs Stay on top of accounts, making sure they receive services that are within their budget and meet their needs Generate progress reports for clients and senior leaders within the organization Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Required skills and qualifications Professional experience in an accounting role Ability to understand taxations and compliances Well versed in Portfolio management Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Excellent organizational skills and attention to detail Preferred skills and qualifications Proven track record of meeting or exceeding quotas and receiving positive customer feedback Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce Professional certification (CA/CMA) Job Types: Full-time, Fresher Schedule: Day shift Night shift Experience: total work: 1 year (Required) Language: English (Required) Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Accounts and Admin Job in Gemscap Global
Contact Details:
Company: Gemscap Global AnalystLocation(s): All India
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Keyskills: Accounting Taxations Portfolio management Written communication Verbal communication
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