Azure Devops Engineer | Rackspace # 1 Cloud

Overview & Responsibilities

Designs and manages solutions using Azure Services and related Cloud technologies. Loads tests customer applications to assist with performance tuning and capacity planning. Contributes to tools that assist in configuration management, deployment and operation of high availability, high-performance applications.

Rackspace's rapidly growing Fanatical Support for Professional Services team is looking to hire Azure DevOps candidates for the migration of applications/data from any platform into Azure . Migrating an organizations data and applications into the cloud is one of the most important steps in any cloud journey, and Rackspace is looking to add key talent that can deliver efficient and effective migrations for our customers. We pride ourselves on great customer experiences and outcomes, and look for our Rackers to take the same pride in their roles.

A successful candidate must have systems administration experience with Competent web programming and scripting ability. Competent automation skills with Chef. Broad knowledge of the following: LAMP stack, Ruby, Python scripting, Git highly desirable. Working knowledge of software development methodologies including code profiling, regression testing, and continuous integration.

RESPONSIBILITIES:

• Automating and orchestrating workloads across multiple public cloud providers majorly on Azure
• Automation experience with at least one configuration / deployment management system such as Google Deployment Manager, Terraform, Chef , Puppet, Ansible, ARM, Salt, or other such tools.
• Experience working at least one of the following languages: Node.js, Python, PHP, Ruby, and Java. Proficient with git and git workflows.
• Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast paced, DevOps environment.
• Support internal and external customers on multiple platforms.
• Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
• First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Develop tooling and processes to drive and improve customer experience, create playbooks.

JOB COMPLEXITY

• Migrating customer env to Azure
• In addition to providing customer support, will be responsible for helping build tools and processes necessary for excellent customer outcomes.
• Automate infrastructure and develop tools and processes to improve the customer experience and reduce support toil.
• Architect and Develop full stack solutions, from whiteboard to green SLAs.
• Own issues end-to-end working collaboratively with your team and peers.
• Work with customers and other teams to troubleshoot customer environments to increase end user satisfaction.
• Deep dive into complex performance issues to increase efficiency and reduce customer incidents.
• Mentor others on the team on complex issues and handles the highest level of escalations and customer grievances. Provides mentoring/training and is focused on the evolution of the Azure Platform business.

REQUIRED BEHAVIORS/SKILLS:

• Good written and verbal communications skills
• Infra (Network, Storage, Linux & Windows System Administration) Knowledge.
• Experience in automating infrastructure, testing, and deployments in Cloud with tools like: Puppet, Chef, Ansible, code repo & version control, CI/CD Tools (Ex. Git, Jenkins etc.).
• Good Knowledge of Azure ARM Templates and Terraform. Knowledge of Azure Cloud (Azure IaaS, PaaS).
• Programming/Scripting - Bash, Python, PowerShell, Ruby.
• Azure DevOps
• YAML based Azure Pipeline (CD and CI)
• Cloud Migration experience (Lift & Optimize)
• Knowledge on DevOps methodologies and general best practices.
• Knowledge CLI and API technology use experience (e.g. PowerShell, Python, Ruby, Bash, YAML or JSON)