Experience 4 10 years
Core Area L2 Java Application Support , Java L2
Role Application Support Specialist
Skills L2 Java, Oracle PL SQL, Unix, Shell scripting support
Job Description
Experience as a L2 support APPLICATION engineer
ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt
Hands-on experience in SQL (Pl/SQL), Unix and Shell Scripting are mandatory.
Hands-on Read and Debug Code (Java or any OOP Language)
Skilled in Debugging and Troubleshooting. Ability to perform RCA "
Good communication skills with ability to articulate the technical and functional aspects of
development/production problem to help drive solutions with App Dev teams and senior stakeholders
Keyskills: Oracle PL SQL L2 Java Unix Shell scripting support