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IT Programmer @ It Programmer -

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 IT Programmer

Job Description


Designation - Programmer

Shift Timing - 24/7 rational shift

Week off - 2 rotational off

Jon location - Pune / Coimbatore

CTC - upto 3.2 LPA

Qualification - Graduate ( BSC / BCOM )

Requirement - 1 Years experience into IT ( Unix OR Linux OR Windows AND any programming language C, C++, .Net, python etc Preferred )

Shifts: Most importantly must be ready to work in rotational shifts. Shift allowances will be paid in addition to the compensation

Technology: Unix/Linux Shell Script, Oracle/PL-SQL/ MySql

Incident Management Tool and other tools: Service now, App Dynamics, Dynatrace, Splunk, Manage Engine

Additional Skills: ITIL, Banking Knowledge

Application Support Engineer L1 (SOP Based)

General application health-check & system housekeeping activities.

Mailbox monitoring and responding within SLA.

Able to Verify Application log files, sometimes using Linux OS

Responsible for monitoring Jobs / Ticketing tool / Applications

Monitoring and escalating issues identified on the monitoring tool

Level 1 incident management for Live incidents raised in ITSM tool

Responsible for triaging Incident/service requests that are not in the Scope

Analyse P3/P4 incidents and resolve within the SLA.

Logging customer interactions and creating support tickets for tracking purposes

Resolve SOP-based issues.

Understanding of Response SLA and Resolution SLA.

Should have an understanding or ready to learn and understand on Banking domain in area of Cards & Payments, Branch and Operations, Wholesale banking and Channel, Core Platforms & Payments, Corporate Banking & Treasury, Finance & Accts, Risk.

Should have an understanding or ready to learn on Integration in the banking domain.

Should be ready to adapt for changes.

Should be ready to work in shift model.

Should have good communication and interpersonal skills.

Should be a good team player, understanding working with team spread across India locations.

Work from office all 5 days of the week.


Best regards,

Manish Chauhan

HR Executive | Career Guideline

Mumbai / Bangalore

9136520***

ma***h@ca************e.co.in


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security,
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: It Programmer -
Location(s): Pune

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Keyskills:   Windows App dynamics Ticketing Tools Banking Application Unix Shell Scripting ITIL SQL Linux MySQL Dynatrace Oracle Splunk Python

 Fraud Alert to job seekers!

₹ 1.75-3 Lacs P.A

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It Programmer -

Best regards, Manish Chauhan HR Executive | Career Guideline Mumbai / Bangalore 9136520859 manish@careerguideline.co.in