AWS Ops Lead
- Hitachi
- 5 - 9 years
- Hyderabad
- 2 months ago
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Job Description
- . AWS Infrastructure Management Manage and optimize AWS cloud resources to ensure high availability, security, and performance.
- Monitor AWS services and proactively address issues to minimize downtime and disruptions.
- Implement best practices for AWS security and compliance.
- IT Service Management (ITSM) Implement and oversee ITSM processes to streamline service delivery and support.
- Lead incident, problem, change, and release management activities.
- Work closely with cross-functional teams to resolve service issues and improve service quality.
- IT Infrastructure Library (ITIL) Implementation Implement ITIL best practices for service strategy, design, transition, operation, and continual service improvement.
- Develop and maintain ITIL processes and documentation.
- Conduct regular ITIL process assessments and recommend improvements.
- Team Leadership Lead a team of AWS Operations and ITSM/ITIL professionals, providing guidance, mentoring, and support.
- Foster a collaborative and innovative team culture.
- Collaboration and Communication Collaborate with stakeholders to understand their requirements and translate them into effective AWS solutions and ITSM/ITIL processes.
- Communicate effectively with technical and non-technical stakeholders, providing updates on project statuses, issues, and resolutions.
- Skills. Proven experience managing AWS infrastructure in enterprise environments.
- Strong understanding of ITSM and ITIL principles and their practical application.
- Excellent leadership and team management skills.
- Effective communication and collaboration abilities.
- Problem-solving mindset with a focus on continuous improvement.
- ITIL Foundation certification or higher and AWS Certified or equivalent certification.
- What Youll Bring. Proven expertise in your area by which you can contribute to the growth of the practicesubject matter expert who can increase competency in said technology and mentor other team members.
- Be at the forefront of the exciting journey Hitachi Digital Solutions has undertaken and contribute immensely through your consulting skills for internal and external customers.
- About Us. Were a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
- Championing diversity, equity, and inclusion. Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to
Job Classification
Industry: Courier / LogisticsFunctional Area / Department: IT & Information Security,
Role Category: IT Infrastructure Services
Role: Infrastructure Architect
Employement Type: Full time
Contact Details:
Company: HitachiLocation(s): Hyderabad
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Keyskills: cloud services team management aws cloud leadership itil processes communication skills
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