1. Handle inbound and outbound calls to potential clients and existing customers.
2 Provide information about real estate projects, offers, and property details.
3 Generate leads and follow up with interested prospects.
4 Maintain and update the customer database with relevant details.
5 Coordinate with the sales team to schedule site visits and meetings
.6 Address customer queries and resolve concerns effectively.
7 Meet daily/weekly/monthly targets for calls and lead conversions.
8. Handle FtoF customers/prospects who may walk into office with or without appointment and make sure that the lead management system is being followed up on a regular basis.
Keyskills: Customer Care customer service customer queries lead management system lead management
The Primarc Group is a trailblazing company in multiple categories, from real estate and retail to e-commerce, angel investing and more. Across all businesses, it has a single unshakeable focus: to create value for everyone.