Assistant Manager - Life, Annuities,
- Genpact
- 3 to 7 Yrs
- Other Haryana
- 15 days ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - Life, Annuities, & Health Insurance Operations We are looking for an any graduate with strong interpretation and problem-solving skills with respect to the accurate content of information and presentation of data and operational procedures. Responsibilities Managing 20 to 25 resources and keeping an engaged workforce Drive Continuous Improvement Develop a strategy for team to reach organization goal Communicate clear instructions to team members Monitor team members and able to provide guidance whenever needed Manage the flow of day-to-day operations Create reports to update the company on the team's progress Rapport building with the internal & external stake holder Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary Ensure that the highest possible levels of customer service are delivered at all times Assist the Manager as and when necessary to make the business run effectively and efficiently Ensure the team serves all products to company and brand specification Drive Process improvements Qualifications Minimum qualifications Any graduate except B. Tech and Technical Graduation & Law strong written and verbal communication skills Relevant experience in team handling for New Business operations for Life/Annuities/Health Insurance Preferred-prior Transitions/ knowledge transfer experience/engagement to enable smooth knowledge capture/ transfer In depth knowledge of the process Essential Skills Good analytical and problem-solving skills Ability to communicate verbally and through emails/Phones with businesses Proven ability to build effective working relationships with clients & internal stakeholders Project Management and ability to manage multiple priorities Positive attitude with a focus on continuous process improvement and an open mind to change Highly motivated and committed Passion for working with people Technical Skills Insurance knowledge and ability to understand and interpret Insurance terminology Well versed with MS Excel, MS Word, MS PowerPoint Ability to do root-cause analysis for process gaps highlighted Collaborative approach towards resolving the issues with stakeholders & peers/sub-process areas Ability to crunch data, possesses data driven & fact-based approach Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 19, 2024, 6:04:30 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager - Life, Annuities, &
Contact Details:
Company: GenpactLocation(s): Other Haryana
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Keyskills: interpretation team handling communication skills knowledge transfer analytical skills project management relationship building MS Excel MS Word MS PowerPoint data analysis problemsolving
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