Greetings from Tech Mahindra...
We are hiring for RTA analyst
Scheduling experience is must for RTA
Employees login and logout shift details tracking
Ensures his/her team works towards common goals
Maintains Teams KPI & share feedback
Drive Team towards adherence to SOPs
Ensures constructive feedback is given to
Drives team to create dashboards & automated reports
Accomplish assigned tasks on time
Compile and send out Qualitative reports/Dashboards
Focus on Timeliness & High Accuracy levels
Manage Internal stakeholders and clients
Well verse with scheduling/planning/WFM skills
Keyskills: scheduler reports Analysis scheduling Forecasting RTA WFM
ABOUT TECHMBS: Tech Mahindra Business Services (TechMBS) is one of India's largest international telecom BPOs, with a decade of expertise developed in delivering End-to-end customer lifecycle management to leading telecom brands across Europe & APAC. Part of Tech Mahindra, a leading provider of solu...