Implementation Specialist
- client avani
- 1 - 5 years
- Noida, Gurugram
- 8 months ago
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Job Description
Role & responsibilities
Job Title: Implementation Specialist
Location: Gurgaon
Department: Implementation Department
Reports to: Implementation Manager
Employment Type: Full-Time
Job Summary:
We are seeking an Implementation Specialist to join our Implementation Department. The
ideal candidate will be responsible for deploying software solutions, ensuring they meet
client requirements, and providing training and support during the adoption phase. You will
work closely with clients, project managers, and software developers to deliver a seamless
implementation experience.
Key Responsibilities:
- Project Coordination: Collaborate with project managers to outline project
timelines, deliverables, and resource allocation for software implementation.
- Client Engagement: Act as the primary point of contact for clients during the
software implementation process, maintaining clear communication and managing
expectations.
- Software Deployment: Manage and execute the software installation process,
ensuring configurations are tailored to meet client specifications.
- Training & Support: Provide hands-on training to client teams, addressing any
questions or issues during the transition period. Develop user manuals and training
materials.
- Testing & Quality Assurance: Conduct thorough testing and quality checks of the
software to ensure all features function as expected before the go-live date.
- Documentation: Maintain comprehensive documentation of the implementation
process, including meeting notes, project updates, and client feedback.
- Problem Solving: Identify potential challenges during implementation and develop
strategies to mitigate risks and resolve issues effectively.
- Continuous Improvement: Gather feedback from clients post-implementation and
collaborate with the development team to enhance the product based on user
Qualifications:
- Education: Bachelors degree, Preferably in Computer Science, Information
Technology, Business Administration, or a related field or else Graduation and above.
- Experience: 1+ years of experience in software implementation or a related role.
Experience in project management is a plus.
- Technical Skills: Proficiency in software deployment.
- Communication: Strong verbal and written communication skills, with the ability to
convey technical information to non-technical audiences.
- Analytical Skills: Excellent problem-solving abilities and attention to detail.
- Teamwork: Ability to work collaboratively in a team environment and manage client
relationships effectively.
Immediate Joiner
Job Classification
Industry: Courier / Logistics (Logistics Tech)Functional Area / Department: Project & Program Management, Role Category: Other Program / Project ManagementRole: Implementation ManagerEmployement Type: Full timeContact Details:
Company: Client AvaniLocation(s): Noida, Gurugram
Keyskills: Software Deployment Testing And Debugging Documentation Client Engagement Project Coordination
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client avani
India's Leading IT Company Best Regards, Beena Singh Key Account Manager (Mumbai) Avani Consulting a new era of recruiting. Mob: +91 9769001431 Email: beena@avaniconsulting.com
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