Operation Support- Jewelry back Ground (Mumbai)
- H K Jewels
- 7 - 12 years
- Mumbai
- 11 days ago
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Job Description
Primary Sales Order Follow-Up SNMCC (Exhibitions) Follow-Up for Stock
Description: Monitor and ensure timely processing of primary sales orders, particularly for exhibitions. Coordinate with relevant teams to track and maintain sufficient stock levels.
Purpose: To ensure the availability of stock for exhibitions and fulfill orders without delays. Day-Wise Sales Plan
Description: Create and track daily sales targets and strategies for stores or sales teams. Purpose: To maintain a structured sales process and monitor performance daily. Mock Call OP Supports
Description: Conduct mock calls for operations support to train staff, ensuring they are prepared to handle customer interactions effectively.
Purpose: Enhance customer service quality through regular training. Daily Franchise Enquiries Description: Respond to inquiries from franchisees about operations, sales, or other business aspects.
Purpose: Maintain a smooth relationship with franchise partners and address their concerns promptly. Daily Follow-Up & Queries and Meeting with Sales Support Team
Description: Address daily operational queries and collaborate with the sales support team to resolve issues.
Purpose: Ensure all sales processes run smoothly and bottlenecks are resolved. AOM Store Visit Tracking as per PJP (Attendance)
Description: Monitor Area Operations Managers' (AOMs) visits to stores as per their Planned Journey Plan (PJP).
Purpose: Ensure AOMs are actively engaging with store operations and providing necessary support. Daily Zoom Meeting with Stores Assigned
Description: Host daily virtual meetings with assigned stores to discuss performance, issues, and updates. Purpose: Maintain consistent communication and operational alignment Store Report Check
Description: Review store reports for sales, inventory, and customer feedback.
Purpose: Track store performance and identify areas for improvement. Store Google Sheet Check
Description: Update and verify store-related data in shared Google Sheets.
Purpose: Ensure data accuracy and accessibility for teams. Staff Quiz Check Store-Wise
Description: Monitor quizzes conducted for staff training and skill assessment at each store. Purpose: Evaluate staff knowledge and provide targeted training where necessary. AOM Follow-Up with AOM Description: Regularly communicate with AOMs to track their activities, challenges, and progress.
Purpose: Ensure effective management and support at the store level. Following Up for Franchise Outstanding Payment
Description: Track and ensure timely payment of outstanding dues from franchisees.
Purpose: Maintain cash flow and financial health. Follow-Up with HR for Staff Gap
Description: Coordinate with HR to address staffing shortages or gaps in stores.
Purpose: Ensure stores have adequate staffing levels to operate smoothly. Store-Wise New participate in monthly review meetings to discuss performance, challenges, and goals
Purpose: Align teams with organizational objective
Job Classification
Industry: Gems & JewelleryFunctional Area / Department: Production, Manufacturing & Engineering,
Role Category: Operations, Maintenance & Support
Role: Operations, Maintenance & Support - Other
Employement Type: Full time
Contact Details:
Company: H K JewelsLocation(s): Mumbai
Keyskills: operations Store Operations
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H K Jewels
H.K Jewels Pvt LtdAbout Hari Krishna Jewels Pvt. Ltd.HK jewels Pvt Ltd is a Subisidary company of Hari Krishna Group of companies, It is into retail Business of Selling Real Diamond Jewelery under the brand name KISNA & SIVAabout.kisna.com / kisna.com / hk.co
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