Program Manager
- Coforge
- 14 - 24 years
- Noida, Gurugram
- 5 days ago
- Email to a friend
- Report this job
Job Description
Overall experience of more than 15 years with more than 5 years of account management , including revenue and margin management ? Proven experience of more than 4 years of managing the delivery of Application Development for over 50 FTE ? Knowledge and Experience in managing product delivery teams ? Strong customer and stakeholder management skills ? Maintain revenue growth, Managing cost effectiveness and margin optimizations ? Team player with strong communication skills ? Ensuring high levels of customer satisfaction & meeting customer expectations. ? Ensuring adherence to the MSA, Contracts/SOWs ? People management skills - Planning, recruiting & managing the team to fulfill customer commitments. ? Managing geographically distributed teams ? Overseeing IT service delivery including Software Development ? Implementing processes & methodologies to deliver services efficiently & maintain productivity. ? Understanding & addressing the customer's special requirements on a need basis. ? Providing leadership to a team of IT professionals. ? Managing customer escalations. ? Developing & maintaining a service culture & implementing measures to improve service performance. ? Ensure quality in deliveries through knowledge of Quality Standards and Procedures ? Meeting the SLAs committed to customers. ? Assisting customers in achieving their objectives. ? Conducting service reviews with customers. ? Identifying opportunities for automation. ? Exploring & capitalizing on growth opportunities. ? Understanding technologies AWS , Github , Java Sprng Boot Front end technologies like React JS ? Applying expertise in processes, methodologies & delivery management to meet SLAs. ? Utilizing monitoring tools effectively. has context menu has context menu
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program Management,
Role Category: Technology / IT
Role: Program Manager - Technology / IT
Employement Type: Full time
Contact Details:
Company: CoforgeLocation(s): Noida, Gurugram
Keyskills: github software development program management monitoring account management application development react.js revenue java people management skills stakeholder management management delivery management it service delivery boot aws slas communication skills
Similar positions
Coforge
Coforge is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlyin...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in