Outside the terminal, the ground staff is responsible for:-
Loading and unloading bags and other luggage to and from the plane. Helping passengers and the flight crew to get on and off the plane by providing the stairs.
Indicating to the pilots which taxi spots they should use after the plane has landed.
At an airport, the ground staff have varied responsibilities to ensure that all operations at the airport function smoothly.
For people interested in working in the aviation industry without the stringent cabin crew requirements, this job role is ideal.
Understanding the essential duties of ground staff can help you better determine if this role is suitable for you.
In this article, we answer the question, 'What is the duty of ground staff ' and outline their roles and responsibilities and typical job requirements.
The answer to 'What is the duty of ground staff ' is that they ensure the safety and convenience of the passengers of an aircraft. Also known as ground crew, these professionals take care of each passenger until they board the aeroplane.
Ticket agent
Crew scheduling coordinator
Airline station agent
Aeroplane technician
Flight dispatcher
Passenger assistant
Baggage handler
As a ground staff member, you may greet passengers as they arrive at the airport.
Offer to be helpful if they require any assistance and try to make them feel welcome.
Keyskills: technical process communication custom clearance flexibility training teamwork attrition management
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