Mega Walk-in For Work Force Management (1-5 years) @ HCLTech

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Mega Walk-in For Work Force Management (1-5 years)

HCLTech
1 - 5 years
Chennai
8 months ago
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Job Description

Mega Walk in Drive at Chennai: Sez 24th & 25th April '2025

Interview Place: Tower 4, Ground Floor, Sez 602 /3 Sholinganallur Village Medavakkam High, Chennai, Tamil Nadu.

Interview Date: 24th & 25th April '2025

Interview Time: 11am- 2pm

Contact Person: HR - Priya

Job Details:

Job Title: Process Analyst & Senior Workforce Management Analyst

Job Location: Chennai, Sez

Shift Time: US Shift

Domain: WFM

Experience: 1- 5 years

Work model: WFO Only.

Job Description:

This is an office-based position in which call center experience is required. It is essential that the candidate possesses the abilities to participate in business process management, collect data, and analyze metrics while constantly improving processes owned by the group.

Basic experience in the following programs is desired: WFM, NICE, EXCEL, and AVAYA CMS / CISCO.

Behavioral Competencies:

Analytical Thinking
Decision Making
Punctuality
Commitment
Proactivity
Teamwork and Interpersonal Skills
Customer Orientation

Language Proficiency Requirements:

A Business English Level is required. The individual must be able to maintain a fast-paced dialogue with native English speakers as well as to be accustomed to different English accents.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins

Contact Details:

Company: HCLTech
Location(s): Chennai

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Keyskills: Excel WFM Workforce Management Cisco niche Avaya

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₹ 1-6 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Mega Walk-in For Work Force Management (1-5 years) @ HCLTech

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