Walk-in Drive for International Chat process @ 24-7 Intouch

Job Description

Greetings from IntouchCX Family!

Hiring for International Non Voice process (Weekend drive for International Chat process on 28th July 2023)

About the Company:

Intouch CX is a Global Customer Care and technology Company. With Over 20 years of experience , 18,000 employees and campuses around the globe, were obsessed with providing remarkable customer experiences for the world's most innovative brands.

About the Job:
We are looking for self-motivated individuals with excellent customer service skills to join our team. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution and customer satisfaction.   Roles and Responsibilities:

• Interaction with the customers and handle all the issues from end to end via Chats, Emails and Voice communication
• Go to the extra mile to engage customers in solving the issues and ensure customer satisfaction
• Quick and effectively build the rapport with the customers, diagnose and resolve issues
• Managing customer expectations regarding estimated response times

  Key Skills:

• Candidates with a good understanding of Ecommerce websites.
• Possessing good verbal, written communication and comprehension skills
• Good Team player and exceptional Typing speed
• Excellent Interpersonal and Intrapersonal skills

Eligibility Criteria:

• Undergraduates ( No Backlogs ) and above ( Not pursuing any regular studies )
• Minimum 6 Months work experience into customer support and also fresher with A1 communication skills are also welcomed
• Immediate Joiners preferred
• Willing to work in rotational shifts ( Mostly Night and Late Night shifts )

  Perks and Benefits:

• An attractive compensation package and performance based incentives
• PF and ESI/Health Insurance
• Outstanding rewards and recognition program and employee engagements activities
• Two way transport facility both pickup and drop

If Interested, kindly revert back with your CV's on the below mentioned number/ Email for quick response and direct walk-in candidates mention the HR name on the Resume. Dinesh HR

Contacts details:
Contact Person : Dinesh Kumar Reddy Koyya / Sonideep Kotra
Contact Number: 9948025*** / 7995768***
Email address : di***********1@24********h.com / di***********1@in******x.com


  Thanks and Regards, Dinesh Kumar Reddy Koyya Sr HR Executive, Talent Acquisition intouchcx.com | di***********1@in******x.com Maximus Towers 2A, 4th & 5th Floor, MindSpace | Hyderabad, Telangana, India 500081  

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Walk-in Drive for International Chat process

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Keyskills:   support typing speed interpersonal skills international international bpo customer intrapersonal skills