Housekeeping Assistant - Bengaluru/Bangalore
- Marriott
- 0 - 3 years
- Bengaluru
- 9 months ago
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Job Description
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Respond promptly to requests from guests and other departments
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- Replace guest amenities and supplies in rooms
- Replace dirty linens and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Remove trash, dirty linen, and room service items
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway)
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation
- Speak with others using clear and professional language
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance
- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, kneel, or walk for an extended period across an entire work shift
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Perform other reasonable job duties as requested by Supervisors
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them
- Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests
- Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day
- The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next
- It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality
- As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
- And our promise to you is that we offer the chance to be proud of the work you do and who you work with
Job Classification
Industry: Travel & TourismFunctional Area:
Role Category: Housekeeping & Laundry
Role: Housekeeping & Laundry
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: MarriottLocation(s): Bengaluru
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Keyskills: Housekeeping Hospitality Safety training Room service Management
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Marriott
Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
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