Job Description
For making a pro-active attempt to identify fraudulent charges via inbound and outbound calls.
Identify potential fraud trends and patterns, and review fraud claims from Cardmembers.
Demonstrated dependability/self motivating skills.
Required Candidate profile
Graduate with min year 1 of Customer Service Experience
Fluency in speaking English
Banking or credit experience preferred(not mandatory).
Open to work in 24*7 shifts.
Ability to use good, sound judgment in decision making.
Perks and benefits
Incentives upto 1 lac/p/m.
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Talent Advisors
Location(s): Noida, Gurugram
Website: http://talentadvisors.in/
Keyskills:
american express
outbound calling
call center
contact center
genpact
voice process
outbound
captive
bpo
captive unit
barclays
convergys
ites
customer care
google
us process
dell
amex
cvent
ibm
us shift
calling
accenture
uk process
uk shift