Business Analyst, Value Added Services @ 24-7 Intouch

Job Description

Amazon India s Value added services team is looking for talented Business Analyst to develop solutions to better analyze input/output metrics while providing the best experience to our customers. As part of the Category team, the Business Analyst will be responsible for working closely with the business and seller partners to analyze data, build inferences, and deliver compelling and actionable data insights in terms of reports and dashboards. This role requires an individual with excellent understanding of SQL and query development, good business acumen and the ability to work with business, program and marketing teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space.
The Business Analyst position is based in Bangalore.
Key job responsibilities
As part of IN VAS charter the successful candidate will work closely with VAS and partner teams to drive VAS metrics and build analytical capabilites.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND, 3+ years of experience in financial/business analysis
Experience with SQL or ETL
Experience defining requirements and using data and metrics to draw business insights
Bachelor s degree in Engineering, Mathematics, Statistics or similar quantitative discipline
2-5 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer,Data Engineer, or equivalent
Technical skills Advanced proficiency in SQL, Microsoft Excel, and statistical analysis tools and techniques
Experience with data visualization using QuickSight, Tableau, or similar tools
Strong Analytical skills has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem
Demonstrated ability to communicate complex technical problems in simple plain stories
Ability to present information professionally & concisely with supporting data
Ability to work effectively & independently in a fast-paced environment with tight deadlines
PREFERRED QUALIFICATIONS
3+ years experience in a business analyst, data analyst or statistical analyst role
2+ years of experience with SQL, python etc and statistical techniques

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Business Analyst, Value Added Services

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Keyskills:   customer relations documentation requirements functional business requirements value added services strong analytical skills statistical analysis tools data analysis microsoft excel business acumen technical skills work effectively business analysis analytical skills data visualization behavioral training statistical analysis business intelligence defining requirements