Business Analyst II @ 24-7 Intouch

Job Description

Amazon is seeking Business Analyst in the Competitor monitoring team.
We are looking for a self-starter with strong analytics experience who can work on complex business problems, help provide actionable recommendations in a structured and accurate manner. As a Business Analyst, the candidate will play a key role in the development of key business metrics, reports and insights using data visualization, as required. Business Analyst will be expected to be skilled in understanding customer needs, converting them to analysis requirements, having working knowledge of data availability in various sources, building stakeholder confidence through effective communication and derive recommendations. The candidate would also be responsible for the project plan, scaling of data processes and reports, and project timeline and deliverables. The successful candidate will be a self-starter who is comfortable with ambiguity and large datasets. They will have strong attention to detail, SQL skills, experience with statistical analysis tools, and the ability to clearly communicate and present data insights.
Key Performance Areas:
1. Solve ambiguous problems with less well-defined inputs and outputs; drive to the crux of the problem and identify root causes.
2. Identify, develop and execute data analysis to uncover areas of business opportunities
3.Learn and understand the broad range of Amazon s data resources and develop knowledge of how, when and which data sources to use.
4. Deep dive into massive data sets to answer key business questions using SQL, MS Excel and data analytics tools.
5. Diving deep to fully understand the ETL pipelines, report architecture and metric definitions, debugging report issues and unblocking workflows.
6. Present written recommendations and insights to key stakeholders.
7. Engage with leadership and diversified stakeholder groups to understand their analytical needs and recommend Business intelligence solutions.
8. Own the design, development, and maintenance of ongoing performance metrics, reports, analysis, dashboards, etc. to drive key business decisions
9. Standardize data and report consumption across all customer groups . Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
10. Work with data engineering, Machine learning and software development teams to enable the appropriate capture and storage of key data points
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND, - 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel - 6+ years of business or financial analysis experience

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Business Analyst II

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Keyskills:   automation sales accounts business intelligence com statistical analysis tools test design pivot tables data analysis data analytics data integrity machine learning data engineering business analysis financial analysis data visualization behavioral training performance metrics software development statistical analysis