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Consultant Relationship Executive - Delhi/NCR @ IRIS software

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 Consultant Relationship Executive - Delhi/NCR

Job Description

Job Description:

Position: CRE (Consultant Relationship Executive)

Experince: 3-7 Yrs.

NP: 30 Days (Max)

Shift Timings: EST Time Zone


Role & responsibilities:


The CRE will be required to connect with all IRIS employees/consultants at the client site (about 15-20 a week) once every month.

He/she will be meeting consultants/employees in the tri-state area virtually to ensure:

i) General Job satisfaction and overall happiness in being part of the project with the current assignment.

ii) Be a liaison between sales and recruiters in working with them to help with queries such as timesheet, contract follow up, insurance, consultant observations regarding client business climate etc.

iii) Retention of all employees will require a good rapport with them and know the pulse of the consultants in terms of their needs and next steps of their project to maintain a good turnaround time to keep the employee/consultants morale high.

iv) Expected to keep records in terms of duration of current assignment of employees/consultants, their current duties, increase and/or decrease in role and responsibility, feedback from internal Iris staff and client feedback, etc.

V) Responsible for on boarding of consultants.

VI) Responsible for developing IRIS branding to the consultant community.


Secondary Responsibilities:

  • Taking referrals
  • Surfacing of requirements in new departments/ locations within the named accounts and new accounts
  • Serve as a liaison if required for HR, payroll and expense related issues and clarification
  • Help consultants as required with their questions, in regards to visa qualifications and direct them to the appropriate person/dept for paperwork
  • Compile MIS, in regards to the consultant, for management



Job Classification

Industry: IT Services & Consulting
Functional Area:
Role Category: HR Operations
Role: HR Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: Iris Software
Location(s): Delhi, NCR

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Keyskills:   Employee Relations Employee Engagement Employee Counseling Employee Retention Employee Grievances Grievance Handling Employee Welfare

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IRIS software

Iris is a professional software services organization offering high-quality, cost-effective solutions to businesses. It has helped meet the IT requirements of companies ranging from those among the Fortune 100 to medium-sized firms by utilizing best-of-breed technologies, rapidly deployable solution...