Consultant Relationship Executive - Noida
- IRIS software
- 3 - 7 years
- Noida, Gurugram
- 9 months ago
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Job Description
Consultant Relationship Executive
Primary location:
NCR, India
Vertical:
TAG
Reporting status:
Manager, Employee Relationship Management
Level:
Individual Contributor
Primary Responsibility:
Consultant Retention
Target Industries:
Service industry, IT staffing
Technical Skills:
Strong experience in Microsoft office. (Excel, PowerPoint etc.).
Personal attributes:
Self- motivated, Target driven, Relationship builder, Customer centric, Strong
The CRE will be required to connect with all IRIS employees/consultants at the client site (about 15-20 a week) once every month.
He/she will be meeting consultants/employees in the tri-state area virtually to ensure:
i) General Job satisfaction and overall happiness in being part of the project with the current assignment.
ii) Be a liaison between sales and recruiters in working with them to help with queries such as timesheet, contract follow up, insurance, consultant observations regarding client business climate etc.
iii) Retention of all employees will require a good rapport with them and know the pulse of the consultants in terms of their needs and next steps of their project to maintain a good turnaround time to keep the employee/consultants morale high.
iv) Expected to keep records in terms of duration of current assignment of employees/consultants, their current duties, increase and/or decrease in role and responsibility, feedback from internal Iris staff and client feedback, etc.
V) Responsible for on boarding of consultants.
VI) Responsible for developing IRIS branding to the consultant community.
Secondary Responsibilities:
- Taking referrals
- Surfacing of requirements in new departments/ locations within the named accounts and new accounts
- Serve as a liaison if required for HR, payroll and expense related issues and clarification
- Help consultants as required with their questions, in regards to visa qualifications and direct them to the appropriate person/dept for paperwork
- Compile MIS, in regards to the consultant, for management
IRIS (www.irissoftinc.com) is an IT software services organization providing its customers with high-quality, cost-effective solutions. Iris does this through comprehensive solution offerings with best-of-breed technologies, rapidly deployable solutions, flexible engagement models and proven methodologies. This allows customers to focus on their core competencies, and concentrate IT resources on projects that directly impact their bottom-line. Iris is headquartered at Edison, NJ with an office in NYC and an offshore development center, deploying over 1800 technical resources today.
Job Classification
Industry: IT Services & ConsultingFunctional Area:
Role Category: Human Resources - Other
Role: Human Resources - Other
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate
Contact Details:
Company: Iris SoftwareLocation(s): Noida, Gurugram
Keyskills: relationship management relationship building Relationship
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