Hiring for Assistant Manager @ Eastern ower

Job Description

• Customer Service Voice Process + Upselling* Hiring for Assistant Manager *[Deputy Manager]* - *Graduates only can apply (Any except BSC IT, MBA/CA/Dr.)* - Need minimum 6 months to 2 years of BPO customer service experience. - Candidates with excellent comms (B29) with basic computer knowledge needed. > *Key requirement* 1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction. 2) To identify and convert the opportunities for cross selling (banking product) on customer's call. - Shift Timings : *Rotational* Males - 24*7 , Females - 7 am to 8 pm (Any 9 hours) - *6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO* - Salary : Up to 30,000 CTC - Age - Up to 29 years - No transportation facility. - Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur) , Airoli to Seawoods. *No western line* Job Types: Full-time, Regular / Permanent Salary: Up to 30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Bachelor's (Preferred) Experience: BPO voice: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred 6months-2 year 30K Kurla - Kalyan, Airoli to Seawoods

Employement Category:

+ View Contact

Keyskills:   inbound calls voice process upselling customer support domestic bpo customer service