Bell Desk Captain
- WB Consultancy
- 10 to 20 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Primarily responsible for the supervision of all bell desk staffs, activities and also up keeping of desk area. The bell captain is also responsible for welcoming all guests to the hotel as well as bidding them with a found farewell. He should make sure all luggage, letter, courier and message movements are tracked and accounted.
Adhere to hotels standard operating standards at all times and also Communicate with Front desk manager to increase the efficiency of Bell stand / Bell Deskby preparing timely reports.BELL CAPTAIN DUTIES AND RESPONSIBILITIES:
Ensure that bell desk is manned at all times.
Keep working area, clean and tidy always.
Ensure that smooth and fast baggage handling for all arrival / departure guests.
Maintain close relationship with reception / information / cashier as well as other departments.
Attend all guest calls for Bell stand / Door Services related services.
Delegate bell boys to pick up the baggages from guest rooms.
Errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)
For any guest requests follow up call to be made back to the guest to verify complete satisfaction.
All guest request are logged on to guest request tracker.
Check the inventory of items on loan, and all items are collected at the time of on or before check-out.
All baggage movements are tagged and recorded.
- All interested candidate to send their documents and resume to our company email( ***@ca*********l.com ).
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: Administration / Facility / Transport
Functional Area: Not Applicable
Role/Responsibilies: Bell Desk Captain
Contact Details:
Company: Anurag PlacementLocation(s): Multi-City, India
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