ACRM - Associate Customer Relationship Manager @ GoldenJobs Placement

Job Description

Job description

Role & responsibilities :

1. Building and maintaining profitable relationships with all customers.

2. Resolving customer complaints quickly and efficiently.

3. Providing end to end service to customers right from booking till handing over possession

4. Keeping customers updated on receivable and payments

5. Understanding key customer individual needs and addressing them

6. Conducting business reviews using CRM programs

Profile Description :

1. Excellent interpersonal and communication skills

2. Proficient in all Microsoft applications

3.Superior product knowledge

4. A team player with leadership skills

5. Maintain a positive attitude focused on customer satisfaction.

Employement Category:

Employement Type: Full time
Industry: Automobile / Auto Ancillaries
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: ACRM - Associate Customer Relationship Manager

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Keyskills:   ccm customer relationship crm associate customer relationship manager acrm services customer care manager customer reltionship manager team leader