Job Description
International Voice and Chat Process @ Tech Mahindra Business Services Job Description:
Handling customer queries on calls and chat and resolving issues.
Providing satisfactory resolution to meet stipulated SLA and AHT. Candidate profile:
Candidate should be having excellent communication skills.
Good at customer handling skills.
Open to work for rotational shifts.
Should have great interpersonal skills and ability to perform under pressure. Qualification:
SSC having 1 year international voice/chat experience in BPO.
HSC or Graduates having 6 Months domestic/international voice/chat experience process in BPO.
Ex-Employees are always welcome, subject to eligibility. Process:
UK and Aus Salary: As per market standards + incentives(upto 40,000)
Additional Benefits:-
Performance based incentives
Free Home Pick & Drop facility will be provided
5 working days in a week.
Week off: Any 2 days of the week. Job location:
Mumbai,Malad Please Note:
Adhar card is Mandatory
We are NOT hiring for Back Office!!
For More InfoContact Samiksha on 7087534*** or send your resume @ sa*****************y@gm**l.com
Regards, HR Executive Samiksha Upadhyay 7087534***
Perks and Benefits
Incentives upto 40,000
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Tech Mahindra Business Services
Location(s): Mumbai
Keyskills:
Email Support
international bpo
customer service
convergys
international voice
customer retention
chat support
csa
amazon
Outbound
voice process
Lead Generation
chat
inbound voice
exl
WNS
techical support executive
email
webchat
capita