Diploma/BSc in Optometry is mandatory.
The incumbent shall be responsible providing the best customer experience in our stores by ensuring high standards of eye testing quality Key Responsibilities: 1. Commitment to Customer Satisfaction Always putting the customers needs first. Conducting competent and knowledgeable eye test. Greeting customers immediately when they enter store. Shows urgency in providing service to customers and satisfying their needs friendly and high customers service oriented eye test. Building a strong relationship with customers by engaging the customers by explaining the Eye Exam Process. Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions. Anticipating the problems before they occur and having a plan of action for them at store level 2. Eye Test Quality Assurance and Sales Examine eyes, using observation, and instruments, to determine visual acuity and perception, focus and coordination Responsible for converting the prospective customers into actual customers. Ensure all customers receive accurate diagnosis and appropriate recommendations. Effective communication with all retail associates to ensure seamless customer experience 3. Inventory Management 4. Security & Hygiene Maintaining the necessary safety measures in ensuring the safety of the store and customers
Interested candidates please mail your CV at ha**********a@de******t.in
Keyskills: Eye Effective Communication Sales Customer Experience Inventory Management Customer Satisfaction Quality Assurance