HR Assistant @ Vijaya Enterprises

Job Description

1) Primary Scope- NCRU HR Assistant
2) Coordination with Agencies for adequate manpower supply and enforcement of contractual terms under the agreement
3) Absenteeism/ Attrition Control measures and Leave Management, Daily attendance tracking.
4) Agency audits and recording of Compliance records at Site
5) Time to time contract closures / renewals of associates and break adherence
6) Salary Input Processing
7) Monthly Agency Bill processing and query resolution with associates/ agency / finance, etc.
8) Just in time associate conflict resolution and support in handling external site issues.
9) Ensure adequate basic supplies and proper accounting of pantry, lockers, etc.
10) Site Infra audit and closures on basic facilities for employees
11) Site Compliance record updates and execution on actions
12) Engagement Activities Birthday celebration, Monthly Learning Activity, Reward & Recognition or any other events to be organized for associate experience.
13) Support in managing associate feedback and monitor the closures VOA, FGD s, Agency Connect, etc.
14) Attend all emergencies at site pertaining to HR services
15) To play enabler role for internal stake holder and ensuring HR governance on the policies and procedures
16) Lead and partner on CSR initiatives
17) To publish monthly HR dashboard and align site ops leaders on specific insights
Key job responsibilities
Ensure proper on-boarding of associates at site by coaching the Team leaders and Learning ambassadors of the stations
Partner with functional teams to correct anomalies in attendance/leave/payroll
Own and lead the associate centered leadership (ACL) practices for the station in coordination with HRBP
Build engagement and connect with the workforce along with HRBP
Maintain headcount with respect to LM by coordination with HRBP and WFS team
Partner with HRBP and site leaders to maintain station internal and external positive ER climate.
Connect, coach and engage with the ops and support employees at station
Develop fluency in HR policies and help the business in implementation, adherence and compliance of the same
Support HRBP by using and preparing MIS and data to derive insights for improving station scorecards
Maintain 100% labor compliance for the site
Coordinate with manpower agency to close disciplinary tickets, payroll, benefits along with manpower agency
About the team
You will be part Middle Mile PXT team who works day in and day out to ensure our customers are served with speed and quality. We empower , engage our associates and employees to deliver the best everyday. We Strive to be earths best employer.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND, - 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- Knowledge of Microsoft Office products and applications (especially Excel)
- Experience in confidential environments
- High school or equivalent - 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: HR Assistant

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Keyskills:   recruitment human resources payroll recruiting documentation hr policies hr assistance bill processing customer service microsoft office leave management query resolution labor compliance attrition control behavioral training conflict resolution financial justification hr ts er