IT Service Delivery Manager
- Talentstack
- 8 to 10 Yrs
- Multi-City, India
- 8 months ago
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Job Description
(Minimum 250 characters)* Good understanding of ITIL processes for Managed Services Delivery.
Deliver on Financial goals for the business
Manage customer relationships through regular communication with clients through weekly/ monthly reviews.
Discuss operational issues and Critical to Quality (CTQ) delivery
Attend customer calls and meetings, proactively flag issues and prevent surprises
Anticipate & plan for new business & get involved in hiring
Proactively identify opportunities for additional business with customer
Prepare and report process performance metrics to stakeholders
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: IT Service Delivery Manager
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Keyskills: project management managed services information technology
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Talentstack
We are a boutique Executive & Technology search firm headquartered in Mumbai with offices in Bangalore & Dubai. We specialize in Recruiting quality employees in multiple industries and across various domains i.e. IT & ITES, E–Commerce, Hospitality, Healthcare, Education, BFSI, R...
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