Assistant Manager Customer Support Mumbai @ DC Consultants

Job Description

Job description

 

• Handle team of 2 to 5 people of post customer service team.

• Make Collection from existing or new customers.

• Resolve the queries of customer through call / in office.

• Carried out the flat handover inspection process.

• Provide loan related information to customer.

• Maintain relationship with bank or customers.

• Raise demand letter of customer.

• Provide details of agreement of customer through mail/whats up/call.

• Handled agreement/loan related queries of customers.

• Manage the team and set goal to carried out smooth operation of collection process.

• Understand about root cause analysis of process.

Employement Category:

Employement Type: Full time
Industry: Management Consulting / Strategy
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager Customer Support Mumbai

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Keyskills:   customer service delivery customer support customer service