Job Description
Brief Role : Job Description
Be responsible to deliver a high quality
Provides technical hardware troubleshooting & diagnosis
support service resolving customer at the first point of call wherever possible
Participate in development and implementation of support processes
Ability to assess customer sentiment at all stages during the communication
Responsible for ensuring all associate interactions are accurately documented
to take the lead in escalating an issue on be half of the customer
Salary: Not Disclosed by Recruiter
Industry:IT- Software / Software Services
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Fresher
Desired Candidate Profile
Please refer to the Job description above
Job Classification
Industry: Recruitment, Staffing
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Other
Role: Other
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Contact Details:
Company: Right Step Consulting
Location(s): Noida, Gurugram
Keyskills:
Telecom engineering
Issue
IT hardware
Service
Software
Associate
Business Executive
Technical support
Software services
Hardware troubleshooting