Customer Support Executive
- 24-7 Intouch
- 1 to 3 Yrs
- All India
- 8 months ago
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Job Description
Customer Support Executive
Job description
- Effectively manage a portfolio of various types of returns or cancellations of website
orders - Update and maintain records to ensure complete refunds to the customers
- Respond timely to internal and external inquiries for information relative to
customer queries - Identify notification issues, coordinate resolution, and take corrective actions as
needed - Engage and address any customer inquiries related to any Daniel Klein products
either on calls, emails, or verbally - Collaborate with the service team handlers in preparing/repaired customers
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Must Have - 1+ years of experience in customer service
Microsoft excel - Strong Communication SkillsEmail writing skills
Good To Have
- Experience in the e-commerce sector
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive
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Keyskills: service e-commerce support customer excel executive
Fraud Alert to job seekers!
₹ 2.5 - 4.5 Lakh/Yr
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