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Ready to explore, break barriers, and discover more We know you ve got big plans so do we! Our colleagues across the globe love innovating with science and technology to enrich people s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Senior Expert SAP LE
Your Role:
The Senior Expert for the SAP LE area acts as E2E responsible for the Delivery, Warehouse and Transport topics to provide state of the art solutions and services. This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements. The Senior Expert, SAP LE will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests. This will be done by leveraging technical skills provided by external partners.
In this role we require an excellent knowledge of SAP LE and the adjacent modules combined with a good understanding of associated O2C (Order to Cash) business processes integrated with ERP systems. Thus he/she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands.
Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs. This includes periodic reviews and the use of defined processes to hand over new services.
At Merck LE is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape. The integration of all those components and the participation in architecture design decisions is also part of this position.
Responsibilities
Ensure customer satisfaction through proper solution design delivery, applications life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance.
Secure minimal business disruption on application go live based on proper design and formal project hand-over process.
Operational Vendor Management & Reporting
Incident Management
Problem Management
Change and Release Management
Project Delivery
Who You Are:
Education/Professional Experience
Languages
Skills & Competencies
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!Apply now and become a part of our diverse team!
Keyskills: automation data management process engineering project management team management application managed services life cycle master data solution design managed services technical design technical skills english language vendor management change management crisis management technical services oral communication architectural design customer satisfaction
Aviyana Ventures Pvt. Ltd. was incorporated in 2013 as RPG Ventures and became private limited in 2015. The company is passionate to provide employment to vast majority of prospective job seekers and assist companies in talent acquisition.