Customer Service Executive @ A K Ostwal & Co

Job Description

Answering customer queries on phone/toll free/email/social media, about - SuAyu products, services, availability, online shopping.

Taking feedback of product & services, making cold calls for customer relationship management.

And all other activities which is applicable to customer services.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.

Requirements:

Female candidate( Must)

She should have good command on hindi and English language.

Qualification:

B.com or equivalent
Freshers are considerable
Salary:
Upto 15000/ month

Employement Category:

Employement Type: Full time
Industry: Management Consulting / Strategy
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive

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Keyskills:   customer service sales mis accounts insurance customer relationship Marketing Automation Complex Sales