Operation & MARKETING EXECUTIVE KRAs
S. No.Tasks to be done100%
Order Management & Customer Handling70%
New quotation to be raised and sent to customers (In discussion with directors)
Followup for orders - For quotation raised Fresh order followup
Logging in the new orders Customer management for all orders
Order Planning Regularly coordinate with the operations team
Customer Communication - coordinate with customers and keep them informed
Work with accounts team for invoicing / paperwork etc
Send any mails, if required to the customers Pendency updates
Payment followup Multiple plants coordination - Orders / paperwork
Steel processing followup and planning
Lead Management & Marketing activities20%
First level qualification of leads from Indianmart / referral etc
Mails to new prospects Whatsapp communication to all new prospects and all our customers
Follow up with leads CRM Data Entry
Office conduct & behaviour10%
Arrive office before 9.00 am
Deal with all team members / customers / staff / workers in polite and respectable manner
Keep all your behaviour and conduct with women workers completely professional.
Any misconduct in this regard will not be tolerated and will result in immediate expulsion from the company
Keep your environment / surroundings clean
Be conscious of the usage of company resources / electrical equipments like computers / AC / Fans / Printers
Keyskills: marketing operations marketing executive operation executive