Bpo/ Voice Process/ Domestic Bpo/ Telecalling @ Fondstaff

Job Description

Looking for Excellent in Communication Skills.

*Only Immediate Joiners Required*

Requirements and Skills:-

• Listen to customers concerns, issues, and questions.
• Resolve customers' concerns and answer customer's questions to the best ability.
• Maintain a positive attitude and calmly respond to customer's complaints.
• Refer issues and questions to managers if necessary
• Excellent communication and problem-solving skills
• Multi-tasking abilities
• Candidate should possess excellent oral and written communication skills
• Candidate with good customer service skills would be preferred
• Respond to customer queries in a timely and accurate way
• Identify customer needs and help customers use specific features

Openings available.

Process - Blended Voice Process/Inbound Process

Qualification: Any Graduates / 10+2 / 10+2+3

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Bpo/ Voice Process/ Domestic Bpo/ Telecalling/

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Keyskills:   voice process inbound voice process customer care cse inbound bpo customer service customer handling customer calling customer support customer service