Senior Officer - Retail Backend Operations
- Citicorp Services
- 4 - 6 years
- Chennai
- 5 years ago
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Job Description
Staff performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. Support & train junior staff. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.
Responsibilities:
- Should have good knowledge in banking products and have a complete knowledge on the flow. Process knowledge in the area of. reconciliation, General ledger postings, etc. preferred
- Demonstrate a strong eye for detail when it comes to identifying potential Risks, process gaps, etc.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
- To review customer accounts in order to accurately resolve all investigations within designated timeframes
- To ensure Quality control activity is performed with 100% accuracy and findings to be rectified before resolving
- Responsible for exception management process across areas such as Financial Research, Check Returns and clearing process, etc.,
- Performs complex and varied reconciliation assignments including interbank reconciliations and collation of proofs and proactively identifies any Variances during reconciliation
- Demonstrates technical/administrative expertise
- Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined
- Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function
Qualifications:-
- 15 or 16 years of full time graduation in any stream.
- B Com/ M com/ MBA Finance Preferably
Preferred personal attributes:-
- Highly motivated & self-driven
- Result orientated
- Customer orientated
- Analytical thinking
- Excellent Communication Skills required
Shift of operations:
- US Day/India Night - Rotating shift with work on Saturday/Sundays. 5 day work week.
Note : Kindly send us your updated profile for Interview schedule to the below email ID.
Contact Person : Vinu Ganga
Email id :vi*******a@ci*i.com
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Operations/Processes/Finance/Legal
Role: Operations/Processes/Finance/Legal
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Citicorp Services India Pvt LtdLocation(s): Chennai
Keyskills: Returns Retail Banking Financial Research Accounting Service Quality Finance Reconciliation Backend Operations General Ledger Banking Products Quality Control
Citicorp Services
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 yea...
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