Urgent Opening For Immigration Counselor , @ A V Immigration

Job Description

Accountable for achieving individual and team targets
Counseling prospective clients for client retention
Resolving all issues raised by clients by coordinating with the corporate office
Punctual and accurate preparation and submission of MIS
Handling queries and convincing clients to avail skilled migrant visa for Australia, Canada & other countries
Reporting and Analysis: Maintenance of Trackers / Databases to update Management on the status of clients,
To do in-depth study about services being offered & suggest changes and tweaking to drive business
Take care of BTL marketing activities to increase walk-ins and retentions
Employee development and Performance management of my team
Plan, organize, direct and control the process flow in the department.
Resolve problems that arise, such client escalations during the phase of file processing and addresses their grievances with suitable solutions.
Implementing new ideas to streamline the process and trying best to have zero errors.
Helping juniors in solving the escalations and personally handling client walk-ins and solve queries.
Regular follow-ups with clients to ensure the smooth process.

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Keyskills:   immigration sales sales process