Inbound Executive @ Dezire Hr Services

Job Description

Dear Aspirants,
If you're Interested to apply for this Process, kindly share your Resume through WhatsApp / Call me:
Hr Vijay - hidden_mobile.

Roles & Responsibilities:
Providing solutions to different problems of customers by taking help of different internal tools
Answering phone calls and responding to emails/chats.
Having product understanding and helping the customers as well with that.
Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients,
Coordinating with the internal teams to get the issue resolved
Candidate should be comfortable with rotational shifts and Week offs
Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints.

Skills & Requirements:
Candidate should possess excellent oral and written communication skills
Excellent communication skill (Hindi and English Mandatory)
Candidate should have 6 months to 3 years of experience in Customer Support / Voice/Non-Voice Process
Must have worked in Customer Support Inbound/Outbound/Chat/Email process
An enthusiastic and energetic individual.
Quick learner.

Note:

Walkin Interview  Venue - Kudlu gate, Bagalore( 30/09/2023 )

Salary 15k to 26k in hand + Incentives
Location Kuldu gate, Bangalore
6 days of working, 1 day rotation week off,
NO cab, Day Shift
Age Limit up to 32.

Best & Regards,
Hr Vijay.

Employement Category:

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Keyskills:   customer support chat process oral communication non voice process escalation process writing skills voice process