Associate - Support ( Gaming App) @ Gurgaon @ Digismart Digital

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Associate - Support ( Gaming App) @ Gurgaon

Digismart Digital
0 - 2 years
Noida, Gurugram
5 years ago
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Job Description

Responsibilities will include:

Keeping a positive, empathetic and professional attitude toward app users at all times.
Replying promptly to users inquiries through both text based and voice based platforms.
Recognizing and resolving users complaints and issues.
Maintaining records of customer interactions, transactions, comments, and complaints.
Handling queries/requests pertaining to product effectively.

Required Candidate profile

-Complaint Management. & customer management skills.

-Product knowledge in replying to customers.

-Pleasingpersonality and good communication skills both written and verbal

-Patient nature along with sharp thought process.

Perks and Benefits

As per expertise and market standard

Job Classification

Industry: Media, Entertainment, Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: CoolBoots Media Pvt Ltd
Location(s): Noida, Gurugram

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Keyskills: bpo customer relation day shift call centre Customer Support Backend Non Voice Process chat customer service customer care Customer Complaints Voice Process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Digismart Digital

Based out of Gurgaon (NCR) we are creating India's largest mobile workforce. Digital space is where the marketing boom is taking place and is the fastest growing models to capture and engage India. It is here that we have carved a niche for ourselves and are talking large strides to sprint forward.

Associate - Support ( Gaming App) @ Gurgaon @ Digismart Digital

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