Urgently Require Customer Care Executive for a Company Located in kolkata
- Ziatech solutions
- 1 - 5 Years
- Kolkata
- 5 years ago
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Job Description
Customer Care Executive ExecutiveResponsibilities and Duties:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Key Skills
Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills Ability to handle pressure
Required Experience and Qualifications
AGE:
18-40 years
MINIMUM QUALIFICATION: 10+2
(experiences for INTERNATIONAL VOICE PROCESS) 0-2 YEARS
Benefits:
Salary: 8,000.00 to 12,000.00 /month
no sale target for salary,
Huge Incentives,Fixed week off,
For experienced - 10% hike on last drawn Salary + Daily Incentives + PF + ESI,
Job Type: Full-time
Experience:
Customer Service: 1 year (Preferred)
technical support: 1 year (Preferred)
Total work: 6 month (Preferred) Freshers
Education:
Higher Secondary(12th Pass) (Preferred)
Benefits:
Health insurance
Provident fund (PF)
Other
Industry:
Customer Service
Customer Service
Hr Soumi9804346778
Employement Category:
Employement Type: Full timeIndustry: Animation
Functional Area: Customer Service/Call Centre/BPO
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Urgently Require Customer Care Executive for a Company Located in kolkata
Contact Details:
Company: Ziatech solutionsLocation(s): Kolkata
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Keyskills: Customer Care Executive Customer Suppor Customer Service customer interactions International Voice Process International Call Center International Bp Voice suppor
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Ziatech solutions
Vibrant HR Consultancy is a leading manpower Consultancy in PAN India Operation.Looking Candidate for our Leading Client in Ooty
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