a. Assists in the planning, design, documentation and implementation of various systems to include desktop PCs, servers, network equipment and software applications. Monitors and maintains the use of the printers.
b. Develops, maintains and monitors procedures for all PC and laptop imaging. Monitors, plans and coordinates the distribution of client/server software and service packs.
c. Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
d. Perform on-site and remote technical support.
e. Assist in the organization and inventory of all hardware and software resources.
f. Maintains excellent communication with the IT Manager and IT Supervisor on all tasks and projects.
g. Creates and maintains good technical documentation.
h. Provides emergency on-call support on a rotating schedule. Performs other duties as assigned.