- Analyzing the technical complaints of the vehicle in the field.
-Rectifying defects in vehicles / overhaul aggregates.
-Handling Warranty claims & Approvals.
- Ensure implementation of service process at channel partners.
- Development of secondary channel. Feedback on companies as well as competitors products. Training of service Supervisors, GET & Technicians.
- Work out special service support for strategic customers (B2B) with channel partners.
- Interpersonal skills also campaign arrangement. Execution of spare parts order by all channel partners for sufficient inventory & for meeting spare parts target.
- Guiding channel partners for manpower/facilities/equipment optimization.
- Ensuring profitability of workshops of channel partners.
- MIS on service. Communication skills
- Ability to work under pressure
- Team working skills
- Spare parts inventory management
- Local Mechanic meeting.
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Keyskills: automobile engineering service engineering service operations