Collections Executive @ Connecting Dots

Job Description

Our Company is a dynamic and growing sector committed to delivering high-quality products/services. We are currently seeking a skilled Collections Executive to join our finance team. The successful candidate will play a pivotal role in ensuring timely and effective collection of outstanding receivables, contributing to the financial health and stability of the organization.

Position: Collections Executive

Location: Goregaon East

Responsibilities:

Collection Management:

Effectively manage and prioritize the collection of outstanding receivables from clients and customers.
Implement strategies to reduce the organization's overall days sales outstanding (DSO).

Communication:

Communicate with clients and customers to understand and resolve payment discrepancies, disputes, and issues.
Maintain a professional and positive relationship with clients while emphasizing the importance of timely payments.

Negotiate payment plans with clients who may be experiencing financial difficulties, ensuring mutually agreeable terms.

Documentation:

Maintain accurate and up-to-date records of all collections activities, including notes on discussions, payment arrangements, and any disputes.

Reporting:

Generate regular reports on collection activities, outstanding receivables, and progress towards targets for management review.
Customer Service:

Provide exceptional customer service by responding promptly to customer inquiries and concerns related to outstanding payments.

Collaboration:

Collaborate with the sales and customer service teams to address issues impacting collections and share insights on customer payment behaviours.

Compliance:

Ensure compliance with company policies and relevant regulations in all collections activities.

Requirements:

Proven experience as a Collections Executive or similar role.
Strong negotiation and communication skills.
Understanding of accounting principles and financial processes.
Familiarity with relevant laws and regulations governing collections activities.
Excellent organizational and time-management skills.
Ability to work independently and as part of a team.
Proficiency in MS Office and familiarity with accounting software.

Shifts - Day fixed

Working days - 5 working days and Sat - Sun off
Experience - Graduation fresher and minimum 6 months experience on paper in banking 
Salary- Max 22k In-hand

References are appreciated

Thanks and Regards,

Mansi Patankar
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Keyskills:   banking collections process kyc collections collec