1. Bachelor's degree in Computer Science, Information Technology, or a related
field
2. 4+ years of experience in Technical Support or a related field.
2. Demonstrated proficiency in SQL for data retrieval and analysis.
3. Familiarity with ticketing systems (e.g., JIRA) and other support tools.
1.Demonstrate a dedication to delivering customer-driven support
2.Provide expert technical assistance and support to customers via phone, email,
or chat
Keyskills: api application support technical support jira
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