Role Clarity Document: Intern - CRM Database Update Position Title: CRM Database Update Intern Department: Sales Reporting to: AG Objective: The CRM Database Update Intern is responsible for supporting the accurate and up-to-date maintenance of the Customer Relationship Management (CRM) system within Ken. This role involves data entry, research, and ensuring the integrity of client information to enhance overall efficiency and effectiveness in client relations. Key Responsibilities: 1. Data Entry: - Enter new client information into the CRM system accurately and promptly. - Verify and update existing client records to ensure data accuracy. 2. Contact Information: - Confirm and update client contact details, including names, job titles, email addresses, and phone numbers. 3. Company Information: - Verify and update company names, industry classifications, and sizes. - Research and add information about new or potential client organizations. 4. Custom Data Fields: . Update or populate custom fields based on specific data needs. - Research and add industry-specific data points as required. Key Performance Indicators (KPIs): 1. Timeliness and accuracy of data entry. 2. Percentage of updated client records in the CRM. 3. Completion of assigned projects or tasks within specified deadlines. Key Competencies: 1. Attention to Detail. 2. Time Management. 3. Communication Skills. 4. Research Skills. 5. Adaptability. Training and Support: The intern will receive training on the CRM system and ongoing support from someone in the Sales Department to ensure a clear understanding of tasks and expectations. Review and Feedback: Regular check-ins and feedback sessions will be conducted to evaluate progress, address questions, and provide guidance for continuous improvement. Duration of Internship: 2 months Incentive : If applicable, a Letter of Recommendation If applicable, a career development session with HR Stipend: An amount of INR 5000, on completion of a month. Work Place : Offline, Spaze I Tech Business Park. Interested students can share their cv at hidden_email Job Type: Internship Contract length: 2 months Salary: 5,000.00 per month Schedule: Day shift
Employement Category:
Employement Type: Full time Industry: KPO / Analytics Role Category: Pre-Sales Functional Area: Not Applicable Role/Responsibilies: CRM Database Update Intern