Client Support Executive ( Business Analyst)
- True Solution
- 2 to 7 Yrs
- Vadodara
- 5 years ago
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Job Description
Hi There,
We require 2 profiles for international client support ( Business Analyst) role in Vadodara based MNC.
Position- Client support Executives.
Package- Upto 6.00 lakhs/annum. ( depends on your Current last package)
Location- Vadodara
Job description is as below.:
- Work directly with clients to effectively manage their needs and preferences
- Communicate via telephone and email to address customer issues
- Obtain and process all client information and transactions
- Answer client questions or concerns in a timely, informative, and professional manner
- Calmly handle customer complaints and work to find solutions
- Seek assistance and report major problems to upper management
- Create new accounts and maintain client portfolios
- Compile and update necessary documents, contracts, etc.
- Ensure compliance with necessary specifications and regulations
- Prospect for new clients and coordinate initial meetings
- Develop and foster growth within existing clientele
- Frequently check-in with clients to confirm their satisfaction of services provided
- Inform clients of any new available services or updates to existing ones
- Work with and report progress to Data Processing Manager
- Perform basic administrative and clerical duties as necessary
- Assist with and contribute to marketing and advertising initiatives
- Exhibit expert knowledge regarding the products and services offered
- Work according to set standards and operating procedures
Preferred Education and Experience:
- Bachelors degree in business, finance or related field is preferred
- 4+ years of experience as a client services associate is preferred
- Highly computer literate and proficient in Microsoft Office.
Key Competencies:
- Strong organizational skills
- Highly detail-oriented
- Excellent communication skills both oral and written
- Comfortable working independently
- Exceptional customer service skills
- Thrives in a fast paced environment
- Adept problem solver
- Deadline driven
Interested candidates may share their updated resumes at
hr*****************s@gm**l.com
&
Call Mihir Raval- 9033376***.
Regards,
Effective Reserves.
Employement Category:
Employement Type: Full timeIndustry: KPO / Analytics
Role Category: Sector / Business Research
Functional Area: Not Applicable
Role/Responsibilies: Client Support Executive ( Business Analyst)
Contact Details:
Company: True Solution HiringLocation(s): Vadodara
True Solution
“True Solution†– The region owned by blend of opportunities of various verticals where we cater the masterpiece as per the wish and demand. Being accorded with multiple international MNC brands the platform is bifurcated into ample of segments where the individual would be bles...
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