Patient Care Manager @ Dhanraj Construction

Job Description

Job description

The primary responsibilities of the role are as follows:

• Manage every aspect related to Patients right from the patients'' entry into the clinic, to their exit.
• Interact with & Counsel Patients.
• Handle Patients'' grievances/complaints/issues, and escalate it through the right channel, whenever needed.
• Create, maintain, & update Patients database on a regular basis.
• Efficient management of the Front Desk.
• Handle the clinic team, comprising of the PSE(s) & Accounts Executive(s).
• Multitask to ensure smooth clinic functioning.
• Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep of the clinic

Engage with cancer patients, guiding through their treatment
Provide personalized solutions and connect with cancer experts
Coordinate care activities and monitor patient progress
Address patient concerns & ensure high-quality care delivery

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Keyskills:   patient care doctor activities grievance handling bams ayurveda medical services public health healthcare dentistry health management