Apple Support Engineer @ Park Intelli Solutions

Job Description

Description We have multiple openings for the position of Apple Support Engineer at Austin, Texas, USA to join our Services team. These positions will be a part of Brilyants Services team in Austin which has been growing rapidly. Join our team and be a part of our growth story. Requirement Apple certifications needed (ACMT) Relevant experience with knowledge of Mac systems Well-versed with Apple Repair policy as well as Apple KPIs Responsibilities Working as a Field Service Engineer for Brilyants customers at Enterprise locations. Performing diagnosis of Apple Mac system. Troubleshooting Apple Mac systems issues proactively. Analysing cause of system failure and relacing failed components, if any. Skills Efficient communication and Presentation skills In-depth knowledge of MAC OS Updated knowledge of hardware along with relevant troubleshooting skills Benefits Compensation will be as per industry standards.

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Apple Support Engineer

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Keyskills:   communication skills Presentation skills Apple certifications knowledge of Mac systems Apple Repair policy Apple KPIs MAC OS knowledge hardware troubleshooting skills