Network and Telephony @ FF Technology

Job Description

Job Description:- responsible for assisting in the design, implementation, and maintenance of the organization's network and telephony infrastructure. This role involves collaborating with senior engineers to ensure the stability, security, and optimal performance of the network and telecommunication systems. The ideal candidate should have a strong foundation in networking and telephony technologies, load balancing, firewall and networking in Azure, a keen problem-solving mindset, and a willingness to learn and grow within the role. Key Responsibilities: 1. Network Infrastructure: Assist in the design, configuration, and deployment of network infrastructure components, including routers, switches, firewalls, and wireless devices. Monitor network performance and troubleshoot connectivity issues to ensure the availability and reliability of the network. Collaborate with cross-functional teams to implement and support network security measures. 2. Azure Network Design: . Lead the design and implementation of network solutions within the Azure environment, aligning them with the company's business objectives and industry best practices. Stay current with the latest Azure Network technologies through ongoing training and certifications, and share knowledge with team members. 3. Telephony Systems: Support the deployment and maintenance of telephony systems, including VoIP solutions and Call-Manager systems. Troubleshoot and resolve issues related to voice communication, ensuring high-quality voice services. Collaborate with vendors and internal teams to optimize telephony performance and features. 4. Network Security: Assist in implementing and maintaining security measures to protect the network infrastructure from cyber threats. Monitor network traffic for anomalies and participate in the response to security incidents. Stay informed about emerging security threats and industry best practices. 5. Documentation: Maintain accurate and up-to-date documentation of network and telephony configurations, procedures, and troubleshooting guides. Provide training and documentation to end-users for network and telephony-related activities. 6. Collaboration and Communication: Collaborate with other IT teams, including systems administrators and application teams, to ensure seamless integration of network and telephony services. Communicate effectively with end-users to gather requirements and provide support for network and telephony-related issues. Qualifications: Bachelor's degree in Information Technology, or a related field Relevant certifications such as Cisco Certified Network Associate (CCNA) or equivalent are a plus. Expert level knowledge and experience with several key technologies like Routing, Switching, SD-WAN, wireless, firewalls and load balancers Experienced in working with leading vendors like Cisco, Meraki, Silver Peak and Palo Alto. Hands on knowledge of various cloud technologies including Azure Cloud Networking. Extensive knowledge of hardware lifecycle management including refreshes and secure recycles. Basic knowledge in Cisco Unified Call-Manager 10.x to 12.x and relevant gateways and protocols such as H.323, MGCP, SCCP, SIP. Exceptional trouble-shooting, investigation and problem solving skills, with the ability to quickly and effectively identify and mitigate problems. Highest level of judgment, discretion and integrity dealing with confidential and/or sensitive matters Team-oriented with a collaborative, knowledge-sharing nature. Experience working with external vendors and service providers. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to create VISIO documentation for clearly documenting implementations, changes and new installations. Able to work flexible hours and ability to assist with national coverage scheduling. Potential requirement for travel within Canada to participate in projects as needed. Demonstrated commitment to privacy and ethical conduct

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Application Programming / Maintenance
Functional Area: Not Applicable
Role/Responsibilies: Network and Telephony

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Keyskills:   networking telephony load balancing firewall Azure network infrastructure routers switches network security VoIP documentation collaboration communication Routing Switching wireless firewalls H323 MGCP SCCP SIP troubleshooting problem solving discretion integrity service providers problemsolving wireless devices CallManager systems cyber threats Cisco Certified Network Associate CCNA SDWAN load balancers Cisco Meraki Silver Peak Palo Alto Azure Cloud Networking Cisco Unified CallManager judgment teamoriented collaborative knowledgesharing external vendors VISIO documentation privacy ethical conduct