Leisure Assistant @ Datrax Services

Job Description

Key Responsibilities:

Handle Hotel Reservation, Car Rental, Domestic Packages, Group Movement.

Coordinate for Rail Reservation, Bus Reservation

Understand clients travel needs, budgets and preferences.

Coordinates transportation, accommodations, tours and activities.

Advises clients regarding destinations, cultures, customs, weather and activities.

Make bookings, Vouchers, Collects payments, books travel arrangements.

Handles travel issues, conflicts, complaints, cancelations and refunds.

Builds and maintains relationships with travel and tour vendors.

Attends travel seminars and conferences.

Conducts research on destinations and industry trends.

maintains accurate records of bookings, payments, transactions, bills and meetings.

Contributes to agency efforts by accomplishing related tasks as needed.

Maintain Daily DSR of work, Hotel Reservation DSR, Car Rental DSR.

Keep track on Vendors/supplier credit and payments

Location : Mahim Location

Monday to Friday : 10 am to 6.30 pm

Saturday : 10 am to 4 pm

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Keyskills:   travel management customer service ticketing hotel reservation booking